Insurance Claim Disputes: What Your Insurer Didn’t Tell You
Thursday, November 2nd, 2006It s tough enough being sick or injured but there s nothing worse than enduring the additional stress of finding out that your insurance company is refusing to pay the bill.
But don t despair, your insurance company s decision is not necessarily the last word on the matter - there may still be hope.
By being informed, organized, and persistent, you can often get insurance companies to reverse course and cover your care.
Here are some tips to help you.
Read up!
Read your policy well and familiarize yourself with what s covered and what s not.
Review the rules concerning issues such as deductibles, co-payments, and maximums.
If you have insurance through your employer, you can also check with your benefits administrator.
Get on the phone
Call the insurance company and speak with a customer service representative.
As tempting as it might be to give the person a piece of your mind, remember that being hostile could work against you.
